MRC Student Services

Mr Imran Bilal
Student Services Manager
I have been working at Mont Rose College for the past 10 years. As the Student Services Manager, one of my primary roles is to create an environment where students can study comfortably and realise their potential. I also oversee the Welfare Service and work closely with the rest of the departments. I have a fondness for reading books and practising sports within my spare time!
If you need to get in touch with me, you may do so by emailing me at imran@mrcollege.ac.uk or by calling on 020 8556 5009 ext. 1012

Ms Orla Daly
Attendance Officer
During my time working at Mont Rose College as part of the Student Services team, my role as the Attendance Officer has allowed me to improve my Customer Service Skills in order to assist our students with any enquiries that they may have. I try to make their learning journey at Mont Rose College as pleasurable as can be.
If you need to get in touch with me, you may do so by emailing me at attendance@mrcollege.ac.uk or by calling on 020 8556 5009 ext. 1003

Mr Milan Patel
Student Welfare coordinator
My role as a Welfare Coordinator is to provide information on all the means of support available to students, which include: Referring a Student to Pastoral Services, Mont Rose College Services, Sources of Financial and Hardship support, and more. My time at Mont Rose College has provided me with a deeper understanding and experience within student well-being and mental health services.
If you need to get in touch with me, you may do so by emailing me at studentwelfare@mrcollege.ac.uk or by calling on 020 8556 5009 ext. 1022

Chloe Goater
Student Welfare Officer
I’m one of the new members of Mont Rose College, I’m part of the student welfare team. The welfare team provides a confidential safe space for students to come for advice and support for a wide range of issues/possible difficulties. Together we can work to overcome barriers you may be facing and work towards positive outcomes.
If you need to get in touch with me, you may do so by emailing me at
welfareofficer@mrcollege.ac.uk or by calling on 020 8556 5009 ext. 1032

Monisah Akram
Student Services Admin
I have recently joined Mont Rose College as part of the student service team, dedicating my time and energy to supporting students fully in every aspect of their academic study with us.
I hold a bachelor’s degree in Accounting and Finance and enjoy reading, writing, and swimming in my spare time.
If you need to get in touch with me, you may do so by emailing me at
reception2@mrcollege.ac.uk or by calling on 020 8556 5009 ext. 1009

Hortense Smith
Buddy Scheme Officer and Academic Mentor
I began my journey at Mont Rose College as a student studying Health and Social Care. During my time here, I have taken up a part-time role in the welfare department to support fellow students. I have gained a lot of skills and knowledge whilst studying and working at Mont Rose College. Working with departments and my peers has helped me to develop my communicating skills and also make a difference in students’ academic and personal life.
If you need to get in touch with me, you may do so by emailing me at mentor@mrcollege.ac.uk. or by calling on 020 8556 5009 ext. 1032

Areeba Muzammil
Employability Assistant
I’m a member of the employability department at MRC. I offer support and guidance in all aspects of employability, ranging from helping students with CV writing and cover letters, to finding work and placements. I hold a BSc in Sociology and have experience in customer service, telecommunications and research. In my spare time, I’m an avid writer. Employability is often hard to navigate, so feel free to reach out for some handy advice.
If you need to get in touch with me, you may do so by emailing me at employment@mrcollege.ac.uk or by calling on 020 8556 5009 ext. 1025