If you have a “good head on your shoulders” and an instinct for financial and business matters, then harness that with modern technology and you’ve got a winning formula right?
Ironically, recent technological developments mean that having good interpersonal skills and a commitment to customer service has never been more important. You could say that you now need to put your heart into your career as well as your head!
Whether you are doing a first degree, accounting and business degree or a top up degree
At Mont Rose College in Ilford, you may be surprised to see how often customer care skills crop up.
The advent of Cloud-based accountancy software and other data sharing systems have made collaboration easier and ensured companies can benefit from access to up-to-the-minute financial insight. New technology has also made financial planning more of a science, with data analysis tools that can predict more accurately and therefore underpin new business strategies.
But all of this means it is easier than ever for companies to shop around for accountants and change them at will. This market fluidity means that accountants and business advisers have to offer something technology doesn’t provide, and reasons to stay loyal to them good customer service.
According to one survey, 72% of SMEs changed their accountants because they were only providing reactive advice and not proactive guidance. Good communications and customer service were high up on their shopping list for financial advisers.
SMEs want their financial advisors to save them time, provide insights and have the confidence to make suggestions on keeping their business healthy. Clearly, this is not just about harnessing new technology and ever improving software to stay ahead of the competition. It’s about that wow factor, making your client or Financial Director/MD feel valued and supported.
They want to know that you’re on the end of the phone or just nearby, responsive and adaptable to help them to manage change and keep on track. You will be coaches, consultants and trusted advisors, rather than simply financial wizards!
The good news is that once you finish your accounting and business degree at Mont Rose College in London you will have the insights, skills and confidence to respond quickly to the requirements of your clients or colleagues; including being able to spot compliance issues, avoid financial landmines, but also suggest ways to improve the bottom line.
Accountants are set to add value to industry and commerce in the UK like never before, but only if you offer more than just a head for figures and a grasp of technology.